Preparing for your Reservation
-Contraindications will be discussed prior to ensure whether the service you have booked is right for you.
- For skin and lash appointments, Please keep skin free of makeup and oily facial products.
-If possible, please avoid heavy exercise and caffeine consumption prior to all appointments.
-Our facility offers treatments that require a serene and quiet environment. During these circumstances we are asking clients to only bring what they need (phone (although phone is OFF during services/form of payment/keys).
Please become familiar with the rest of our company policies and pricing below.
Confirmation Messages, Late/ Cancelation Policy and Payment:
For your convenience- We send out an email booking confirmation immediately after booking your appointment, an email reminder as well as a text reminder are sent 48 hours prior to your appointment (3 reminders in total). The responsibility is of the client to be sure they arrive to their scheduled appointments, not Amethyst Lounge. If you would like to receive your confirmation another way than what is listed (such as a phone call), please notify us immediately.
If you must cancel/reschedule your appointment, it must be 24 business hours prior to avoid any cancelation fees. Anything canceled outside our business hours will be considered a late cancelation. This also applies to all gift certificate use and promotional services. A credit card must be placed on file, even with complimentary consultations. If you are uncomfortable with leaving a credit card on file, you may come in and place 50% of your future booking with us in the form of cash or a credit card.
Less than 24 hours and Same Day Cancelations= 50% of the booking
No Show= 100% of the booking
Showing up 15 Minutes or later= Results in rebooking and 20% of the booking to be paid.
Consultations are complimentary, but there is a $50.00 fee for not showing up or canceling last minute.
If your form of payment declines in the event we must charge you for one of these circumstances- You will be authorized to pay what is due before making another appointment as well as fees associated with the attempted charge if applicable.
Tips are not mandatory, though appreciated as cash only. We accept all major credit cards and cash, no personal checks.
Online booking allows you to pay ahead, however tax will be due at your appointment if you choose this option.